What Our Customers Have To Say About Us
"If you are looking for a piano, either acoustic or digital, you will not find a more honest an reliable dealer than FortePiano. This is not a piano store, this is a destination where you will find not only some of the best pianos in the world, but a staff that will educate you and help you understand what makes one instrument different from another.
Buying a piano is an investment and an intelligent person would talk to an investment advisor before making a significant investment. There are no better advisors than the people at FortePiano.
And finally, the best part of this experience is that this is a friendly and honest environment. You can rely on what you are told is truth, and never feel any pressure to make a decision on the spot. This is the first and last place you will ever need to go when buying a piano."
- Brian Sanet
This beauty was delivered to me the other day and I absolutely love it! It’s been quite the journey, beginning 18 months ago when I walked into Forte Piano. I was interested in a Kawai, but not absolutely sure which model I wanted. Stanislav was very helpful showing me the different models, the subtle differences in sound and touch, and comparing to different brands as well. I placed my order a few months later while we were in the middle of the pandemic and supply chain crisis, and with material and shipping costs skyrocketing, Stanislav was able to negotiate to keep the cost very close to what he originally quoted.
Forte Piano also installed a QRS player system, tuned the piano, and then stored it for me at no cost while my house was being built. And now I finally have my piano! It looks absolutely GORGEOUS in the polished walnut finish, and the sound and touch is AMAZING, even brand new. The QRS player system is so much fun, I highly recommend it!!
The customer service I received from Stanislav was top-notch from the moment I walked into the door at Forte Piano, keeping in touch throughout with both emails and calls on the progress, and making instruction videos on how to use the QRS system.
He even called right after the delivery to make sure everything turned out as expected. So if you’re interested in purchasing a quality piano, great value and want excellent service, run to Forte Piano and ask for Stanislav.
- Denise P.
"I recently purchased a piano from Forte Piano (Paramus, NJ) and the experience -- from initial inquiry, to a visit to the showroom to see and test options, to selection and finalizing the details, through delivery and follow up -- was nothing but outstanding at each step. I was looking for a second piano, an upright, for a small music/work studio I built and wanted a high quality, beautiful-sounding instrument with a particular feel to the action but without venturing into super high-end piano territory.
Stanislav Fridman, Forte's sales and service manager, asked smart questions to help identify several candidate pianos that might fit my needs even before I arrived at Forte. While I was in the showroom, he provided helpful (but never pushy) info about the options he had thoughtfully identified in advance, and gave me all the time and space I needed to play them without any hovering (as I had experienced in other piano stores). It was clear that Stanislav cares about finding the right piano for the person -- and vice versa.
I am loving my Schimmel C121T and feel lucky to have it -- and lucky, too, for the really positive and supportive search-and-buy experience. Thank you, Stanislav. Thank you, Forte Piano."
- Karen E.
"We recently purchased a new Kawai K200. During the whole process, Stanislav was great answering all our questions, calling back promptly whenever we left a message, and explaining all aspects of piano care, including explaining humidity ranges and recommending a Dampp Chaser humidity regulator (which we also purchased). We felt very informed and felt the pricing was fair. We have already recommended Forte Piano to friends and would definitely come back!"
- David L.
"I bought a piano for the first time with my own money and am happy about it! Stanislav was helpful at the store in finding the type of piano I want. He gave me enough time to play with various pianos at the store. I wanted a good sound but within my budget, and I think his knowledge and passion about pianos helped me feel more confident in my purchase. I'm glad I was able to get financing for part of the cost as well. The delivery was fast enough and overall all went well. I appreciated that the store tuned the piano to my liking before delivery. I'm glad I have one more free tuning after the piano settles into the new environment at my home. The overall service was professional, and I am at ease knowing the store will provide good service during the warranty period."
- Hyunju Kim
"We had a wonderful experience with Stanislav. He was incredibly knowledgable, patient and advised us to make the best decision for us based on quality. We could not be more happier with our purchase. The delivery was flawless and our experience at the showroom was nothing short of incredible!"
- Nadira Jack
"Forte piano and specifically Stanislav have been amazing when we purchased our very first piano, an upright Kawai. Their musical expertise, customer service and post-sale care made the entire process painless. We purchased the piano on Wednesday and it was delivered on Sunday- by a very experienced and nice piano delivery company. Stanislav made sure that we got the piano at perfect condition (tuning and etc) and he called to make sure all was well after the piano was delivered. When we need to upgrade the piano, we know where to go."
- Senem Coskun
"Bought a Kawai CA701 from Stanislav today. Over the last few months while I was doing research he patiently answered all of my questions spread out over several visits. The store is clean and well stocked with a large variety of pianos. Stanislav is super friendly and professional.
We agreed on a fair price and surprisingly they even delivered it the very next morning which was a Sunday. Nice job guys."
- Robert H.
"I just wanted to express my gratitude in regards to the purchase and delivery of our Schimmel Piano. The piano sounds wonderful in our home. My children and wife have been playing exciting new pieces on it daily. What a great sight to see my children enjoying themselves while challenging each other to play at a level they did not think they capable of.
As I told you when I met you, this was going to be a surprise gift for my Wife, and what a surprise it was. Your movers delivered the piano at precisely the time I specified. This was challenging as we were having a surprise party just one hour after the delivery. The party was a success, but to my surprise was my wife’s reaction to the piano in our family room. She was in tears and speechless. All of our guests could not figure out how I had a grand piano delivered to our home on a Sunday morning before the party and without my Wife’s knowledge. This will be a secret between you and I.
Thank you for being a man of integrity and knowledge of your product.”
- Thomas Fischetti
"We were so pleased with the service we received from Forte Piano! Stanislav went above and beyond to help us find a perfect baby grand piano. He kindly answered all the questions we had before the purchase. He met with a technician twice. He also consulted us two days after we received the piano. The delivery guys Stanislav referred us to were outstanding! He devoted so much time to us and the quality of the piano is outstanding! We truly found what we were looking for. Highly recommended!"
- Thomas Fischetti
"Our Schimmel looks beautiful in our new home! It is so nice to hear our home filled with music each day. Thank you very much for guiding us in the purchase of our new piano and for the extraordinary customer service, even in our move to Canada! We will highly recommend Forte Piano to all of our friends back in New Jersey!”
- William And Barbara Kurtz And Sons
“I can’t tell you the multiple hours of enjoyment that I have had playing my “special” piano.”
- Barbara Levy
"I would like to take this opportunity to thank you for providing the beautiful grand piano for the presentation of “Expressions and Reflections – Third Annual Student Recital”. Many students do not have the opportunity to play a grand piano, and having this one present at the recital added to the experience for them.
I hope you will support this event again in the future. It is my pleasure to recommend Forte Piano to those who are on the market for a quality instrument.”
- Judie Jensen
*To see more reviews by our customers, please visit Forte Piano Music Company on Google